Privacy Policy
Effective Date: September 21, 2026
At Boggy Creek Tactical (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and disclose your information when you visit our website, use our services, or make a purchase from boggycreektactical.com.
By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our site or services.
1. Information We Collect
When you interact with our website, we may collect personal information in the following ways:
- Information You Provide Directly:
- Order & Billing Information: Name, billing address, shipping address, email address, phone number, and payment details (such as credit card numbers processed securely through our payment gateway).
- Account Information: Username and password if you create an account on our site.
- Communications: Records of correspondence if you contact us via email, support tickets, live chat (via Crisp), or social media.
- Information Collected Automatically:
- Device & Technical Data: IP address, browser type, operating system, time zone settings, and device identifiers.
- Usage Data: Pages viewed, time spent on pages, referral URLs, and clickstream data collected via cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for various business and operational purposes, including:
- Fulfilling Orders: Processing transactions, shipping products, sending order confirmations, tracking details, and managing returns or warranty claims.
- Customer Support: Responding to inquiries, troubleshooting technical issues, and providing assistance through live chat or email.
- Website Optimization: Analyzing traffic patterns, monitoring site performance, and improving our layout, product catalog, and user experience.
- Marketing & Communications: Sending promotional offers, updates, or newsletters (only where you have opted in, with the option to unsubscribe at any time).
- Legal & Compliance: Enforcing our Terms and Conditions, complying with federal, state, and local firearms/shipping regulations, and preventing fraudulent or unauthorized transactions.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our business:
- Payment Processors: To securely handle credit card and financial transactions.
- Shipping & Fulfillment Partners: Carriers (such as USPS) to deliver your physical orders.
- Customer Service & IT Tools: Platforms like Crisp (for live chat) and hosting/infrastructure providers to keep the website running securely.
- Legal Requirements: When required by law, subpoena, or court order, or to protect the safety, rights, or property of Boggy Creek Tactical, our customers, or others (including compliance with state-level restrictions on specialized firearm components).
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, keep track of items in your shopping cart, and remember your preferences. You can configure your browser to refuse cookies, though doing so may impact your ability to log in, add items to your cart, or complete purchases on our site.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Credit card information is encrypted during transfer over networks. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our website and services are not directed to individuals under the age of majority in their jurisdiction of residence. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can promptly delete it.
7. Your Choices and Rights
- Account Updates: You can log into your account at any time to update your personal details or shipping addresses.
- Marketing Opt-Out: You can opt out of promotional emails by clicking the “unsubscribe” link at the bottom of any marketing email.
- Data Inquiries: Depending on your state of residence, you may have rights to request access to, correction of, or deletion of the personal data we hold about you.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
